crash - You do not see the UI

Discussion in 'BugCentral' started by re66, Apr 19, 2017.

  1. re66

    re66 New Member

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    Faulting application name: EasyBCD.exe, version: 2.3.0.207, time stamp: 0x562643e9
    Faulting module name: KERNELBASE.dll, version: 10.0.15063.0, time stamp: 0x461a0ff5
    Exception code: 0xc000041d
    Fault offset: 0x0000000000069e08
    Faulting process id: 0x1ec4
    Faulting application start time: 0x01d2b901417ae637
    Faulting application path: C:\Program Files (x86)\NeoSmart Technologies\EasyBCD\EasyBCD.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 375a87fd-3ff1-4f5b-bc1a-702cca709c4c
    Faulting package full name:
    Faulting package-relative application ID:

    Application: EasyBCD.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.NullReferenceException
    at NeoSmart.EasyBCD.MainUI.(System.Exception)
    at NeoSmart.EasyBCD.MainUI.(System.Object, System.Threading.ThreadExceptionEventArgs)
    at System.Windows.Forms.Application+ThreadContext.OnThreadException(System.Exception)
    at System.Windows.Forms.Control.WndProcException(System.Exception)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
     
    Last edited by a moderator: Apr 19, 2017
  2. mqudsi

    mqudsi Mostly Harmless Staff Member

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    Does this happen when you first start EasyBCD? Can you try clearing the settings? They are stored in C:\Users\YOUR USER NAME\AppData\Local\NeoSmart_Technologies

    If you delete that folder entirely, EasyBCD should use the default configuration.
     

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