EASY BCD 2.3 not opening on Windows 10

#1
Hello, I am on windows 10 currently and Easy BCD doesn't seem to open up. It starts the Easy BCD process in task manager for a few seconds then closes itself. It was opening with an older version (may be 2.2), but the boot setting weren't saving(resetting after every reboot). So I updated to 2.3 and now it is not opening, I tried cleaning registry and re installing . But still no use.
PS: I'm trying to install Remix OS on my harddrive.
 

mqudsi

Mostly Harmless
Staff member
#2
When you launch EasyBCD and it doesn't run, can you please

1) Check the task manager under "Detailed" for any of bcdedit.exe, bootgrabber.exe, utfredirect.exe, and easybcd.exe
2) Check the event viewer (winkey+r -> eventvwr.msc <ENTER>) for any EasyBCD errors under "System" or "Application"
 
#3
When you launch EasyBCD and it doesn't run, can you please

1) Check the task manager under "Detailed" for any of bcdedit.exe, bootgrabber.exe, utfredirect.exe, and easybcd.exe
2) Check the event viewer (winkey+r -> eventvwr.msc <ENTER>) for any EasyBCD errors under "System" or "Application"
@mqudsi Thank you for the reply.

1. Yes,when I start Easy BCD , there is a process called easybcd.exe in task manager , its status changes to "suspended" within few seconds and it closes automatically.
2. Yes,I get two errors under application tab in Event viewer.. Here are the screenshots..

Hope this is enough information for you to find out the problem.
Screenshot (118).png
Screenshot (117).png
 

mqudsi

Mostly Harmless
Staff member
#4
maxpop, the task manager won't show anything like "suspended" if you're in the detailed view - that's probably from the first screen.

At any rate, this should be easily fixed by deleting the folder C:\Users\UserName\AppData\Local\NeoSmart_Technologies\EasyBCD
 
#5
maxpop, the task manager won't show anything like "suspended" if you're in the detailed view - that's probably from the first screen.

At any rate, this should be easily fixed by deleting the folder C:\Users\UserName\AppData\Local\NeoSmart_Technologies\EasyBCD
@mqudsi Wow, that did it!!. Thanks a lot..
PS: I meant suspended in the "details" tab in the task manager..Anyway, thanks again!!! :smile:
 
#6
I am having the same problem under win 10.
When I run it nothing appears to happen. 2 errors are shown in the event viewer.
There is NO FOLDER named C:\Users\MyName\AppData\Local\NeoSmart_Technologies\EasyBCD
Actually there is no neo_smart_technologies folder at all on the system

Faulting application name: EasyBCD.exe, version: 2.3.0.207, time stamp: 0x562643e9
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe0434352
Fault offset: 0x0000000000071f08
Faulting process id: 0x1ec4
Faulting application start time: 0x01d15777c9df47ee
Faulting application path: C:\Program Files (x86)\NeoSmart Technologies\EasyBCD\EasyBCD.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 681628bb-849b-4249-952a-651a4f9d882e
Faulting package full name:
Faulting package-relative application ID:

And this one

Application: EasyBCD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at NeoSmart.EasyBCD.MainUI..ctor()
at ..()

Thanks for any input that may help
 
#9
Hello!
Same thing here. 2.3 did not start/show up. Using Windows 10 German - 64 bit. Commercial Version (!)
Then I tried the 204 beta (non commercial) and this Version starts and ask for language. Did not test any functions but starts and seems to work.
 
#10
I'm having the same Issues as sl2222 and nothing here C:\Users\UserName\AppData\Local\NeoSmart_Technologies\ to delete there is no Neosmart_tech folder

Same errors

Aplication error

Faulting application name: EasyBCD.exe, version: 2.3.0.207, time stamp: 0x562643e9
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe0434352
Fault offset: 0x0000000000071f08
Faulting process id: 0x6e8
Faulting application start time: 0x01d157c4d9e268e0
Faulting application path: C:\Program Files (x86)\NeoSmart Technologies\EasyBCD\EasyBCD.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 971c6ea8-bd94-430a-ad51-8da7da811424
Faulting package full name:
Faulting package-relative application ID:

And .NET runtime error

Application: EasyBCD.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at NeoSmart.EasyBCD.MainUI..ctor()
at ..()

Please address this issue.
Thanks in advance!
 
#11
I tried installing version EasyBCD 2.3 on a Windows 7 VM. When it starts it throws a System.BadImageFormatException

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: easybcd.exe
Problem Signature 02: 2.3.0.207
Problem Signature 03: 562643e9
Problem Signature 04: EasyBCD
Problem Signature 05: 2.3.0.207
Problem Signature 06: 562643e9
Problem Signature 07: 11a
Problem Signature 08: 34
Problem Signature 09: System.BadImageFormatException
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 9816
Additional Information 2: 9816eb613a03e199ce2e07ad653fd9a9
Additional Information 3: 4f77
Additional Information 4: 4f77d16d58a35561a249eecd76804a16​

A BadImageFormatException exception is thrown when the file image of a DLL or executable program is not valid.
Troubleshooting Exceptions: System.BadImageFormatException
 
#12
Hi Mahmoud, since your signature says this...
Mahmoud Al-Qudsi, NeoSmart Technologies

I'm sorry but I do not accept support requests via IM, email, or personal messages

Then Please acknowledge that you are working on this issue here in the forum. Thanks
 
#13
I am having the exact same problem with the same errors in the event viewer (only in dutch in my case :smile:).
I have the deleted the neomart technologies directory that was probably created by easybcd 2.2 but that did not solve the problem.
Here are the messages from the event viewer:

Naam van toepassing met fout: EasyBCD.exe, versie: 2.3.0.207, tijdstempel: 0x562643e9
Naam van module met fout: KERNELBASE.dll, versie: 10.0.10586.0, tijdstempel: 0x5632d1de
Uitzonderingscode: 0xe0434352
Foutmarge: 0x0000000000071f08
Id van proces met fout: 0x2c74
Starttijd van toepassing met fout: 0x01d158f0f1fdf3b4
Pad naar toepassing met fout: C:\Program Files (x86)\NeoSmart Technologies\EasyBCD\EasyBCD.exe
Pad naar module met fout: C:\Windows\system32\KERNELBASE.dll
Rapport-id: 23f2a491-928c-40fb-a6e0-b41f213e1078
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:


Toepassing: EasyBCD.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.BadImageFormatException
bij NeoSmart.EasyBCD.MainUI..ctor()
bij ..()
 
#14
Count me in also. I uninstalled, deleted the file indicated and reinstalled, but still nothing. So I just uninstalled again. When the problem is fixed I will download and install it. Too bad, I have purchased several of the easy recovery programs for other versions of windows in the past and had used them well.
 

mqudsi

Mostly Harmless
Staff member
#15
Hello everyone,

We believe that this was caused by an incorrectly uploaded copy of EasyBCD 2.3 to our file server.
Can you please try download it again and re-installing?