Typical_J
Member
Hello Ex_Brit.
Like many others here Iv'e purchased EasyRE and experienced the "endless GRUB loop" problem described in the last several threads like this or that, and probably many more.
I'm usually not the publicly complaining kind of guy, but for me as a software engineer to see a well-paid app fails instantly without any log or apparent reason - is very frustrating.
Not to mean disrespect, but It's also pretty strange to find a volunteer mod working in a paid-product support forum.
The idea of waiting up to a week for an email response is.. well, very annoying. If there was a known solution to the problem, it would've been published by now.
Why keep selling the app if it's known to have a fatal bug? And how can we get a refund?
After all, the app's website proudly guarantee to fix all boot problems (as shown in the attached image).
Thanks
Like many others here Iv'e purchased EasyRE and experienced the "endless GRUB loop" problem described in the last several threads like this or that, and probably many more.
I'm usually not the publicly complaining kind of guy, but for me as a software engineer to see a well-paid app fails instantly without any log or apparent reason - is very frustrating.
Not to mean disrespect, but It's also pretty strange to find a volunteer mod working in a paid-product support forum.
The idea of waiting up to a week for an email response is.. well, very annoying. If there was a known solution to the problem, it would've been published by now.
Why keep selling the app if it's known to have a fatal bug? And how can we get a refund?
After all, the app's website proudly guarantee to fix all boot problems (as shown in the attached image).
Thanks