delovelylou
Member
Using Packard Bell - Vista
"Windows cannot open the required file D:\Sources\Install.wim. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070002."
I've been researching this and I found out that the code means missing or corrupted component; my problem is that I cannot access my desktop to fix this.
How do I find out what component is missing and how do I retrieve it?
I am not familiar with this so please do give me step-by-step guidelines
I switch on my computer, ignored the buttons option at the beginning and placed in the Recovery Disc
- clicked a button to boot
Install Windows: Set Languages
- Clicked Next
I understand: "There is no install files on our Recovery CD. You can't use it to reinstall Vista. It is for Recovery Purposes only."
It takes a while to load
- Clicked on "Repair your computer"
- then "System Recovery Options"
- then "Load Drivers"
- None show up so I have to add the drivers to the list [they're all the same file - for sound only ?]
"Windows could not load the installer for MEDIA. Contact your hardware vendor for assistance."
"A hardware disk problem is preventing Windows from installing"
... is there any way that I can repair or re-install my Vista through ?
Even when I go to the Packard Bell Recovery by either F11 or F8 - can't remember which one
I still get a pop-up message that states the same message as above.
So since I cannot add the drivers I was wondering if I could still go ahead with the Open Command section
If so, what do I need to do?
If no, how can I repair my Vista?
I noticed several options at the very beginning of switching on the computer. Is there a way I can use one of them to make the computer work again?
EDIT:
I also read somewhere that "if you're trying to repair a Vista installation, it sounds as though the downloaded ISO file is corrupt. Download and burn it again" - I downloaded the recovery disk from the neosmart website. I downloaded it once // and I would be frustrated to having to pay again to download it again - it hasn't even been 48 hours since I downloaded it
"Windows cannot open the required file D:\Sources\Install.wim. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070002."
I've been researching this and I found out that the code means missing or corrupted component; my problem is that I cannot access my desktop to fix this.
How do I find out what component is missing and how do I retrieve it?
I am not familiar with this so please do give me step-by-step guidelines
I switch on my computer, ignored the buttons option at the beginning and placed in the Recovery Disc
- clicked a button to boot
Install Windows: Set Languages
- Clicked Next
I understand: "There is no install files on our Recovery CD. You can't use it to reinstall Vista. It is for Recovery Purposes only."
It takes a while to load
- Clicked on "Repair your computer"
- then "System Recovery Options"
- then "Load Drivers"
- None show up so I have to add the drivers to the list [they're all the same file - for sound only ?]
"Windows could not load the installer for MEDIA. Contact your hardware vendor for assistance."
"A hardware disk problem is preventing Windows from installing"
... is there any way that I can repair or re-install my Vista through ?
Even when I go to the Packard Bell Recovery by either F11 or F8 - can't remember which one
I still get a pop-up message that states the same message as above.
So since I cannot add the drivers I was wondering if I could still go ahead with the Open Command section
If so, what do I need to do?
If no, how can I repair my Vista?
I noticed several options at the very beginning of switching on the computer. Is there a way I can use one of them to make the computer work again?
EDIT:
I also read somewhere that "if you're trying to repair a Vista installation, it sounds as though the downloaded ISO file is corrupt. Download and burn it again" - I downloaded the recovery disk from the neosmart website. I downloaded it once // and I would be frustrated to having to pay again to download it again - it hasn't even been 48 hours since I downloaded it
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