Following up on a Purchase Order

[TitusSales]

Good Day
I placed an order for EasyRE Technician Professional Edition - 1 Year Subscription, order number TPO8203 and the End User is Stellenbosch University. Can you please assist as i am not getting feedback from both these emails easyre@neosmart.net; neosmart@neosmart.net?

Thank You,

 

[Ex_Brit]

It's sales@neosmart.net try that. Per: https://neosmart.net/forums/threads/all-easyre-support-requests-go-to-sales-neosmart-net.12373/

 

[TitusSales]

Good Day

I have tried the sales email address as well, no response? Can we order the license online if we do not get response by tomorrow?

Thank You,

 

[Ex_Brit]

I will try to alert the owner, thanks and good luck.

 

[mqudsi]

Hello,

The followup email chain was flagged as spam and did not come to our attention. We've processed the order and emailed you an invoice.

Apologies for the mixup and delay.