disciple100
Member
Hello. Thank you to whomever views this for at least taking the time to try to help.
Ok. First off, I have a Acer Aspire 5050-3785 Home Premium. I ordered it off of ebay, which I guess means it was refurbished or what have you. I had a couple of problems at first, but then long story short, for the last 5 months or so, everything was fine.
I installed Norton Antivirus on it a few months ago and there were no problems until yesterday when I installed the Norton 2.0 version or most updated version. Last night it froze on me. The first time, since there was nothing else I could think of to do, I held down the power switch to turn the thing off so it could restart. I had JUST finished doing my taxes and had JUST efiled them, so that's safe anyway, lol. It started up fine, I had it start up normally.
I did my usual thing on the computer, checked e-mails, surfed, etc. I had a few tabs up. Maybe I was taxing the RAM, I dunno, but it froze yet again. So I did my usual fix-it routine, and that's when the problem started. You know the rule, If it freezes up one you once, shame on you. If it freezes up on you again, shame on you twice, and now it will crash until further notice.
What would continue to happen until this morning when I took a different approach, was it would go to the screen that said Windows Recovery Error. It listed the ways I could start the computer back up, I tried start up normal, no dice, what it would do is proceed like it normally would, then flash a blue screen for like a millisecond, then shut off. I tried safe mode, same thing. I basically tried all the options I had multiple times, no dice.
This morning what I did was at the Acer page when asked if I wanted to press F2 to go to the Pheonix BIOS page, I did. Luckily there is another computer in the house, so I searched the internet for answers. I came upon this site, and among all the others, this one seemed most appealing because more people on here seem to have at least similar problems. Plus there is a Guru, and that sold me. Anyway, I rearranged the boot sequence to starting with the CD, based on my findings on the net. The only CD I have is one called the Windows Anytime Upgrade.
It was the only disk I that had come with the laptop, and I needed it when I first started out using the laptop. So after popping the disk in and changing the boot sequence, and feeling very proud of myself for getting this far, I was greeted with a blank screen. I popped out the disk and popped it in again, and then the Recovery thing started up, and I felt proud of myself again. I tried everything, long story short.
I tried the manual bit based on instructions provided by the Guru and others on this site, let me remind you there is no XP on here, just 100% Vista. I could not find "bootsect.exe". No matter what I did, all I recieved was a message like 'bootsect.exe' is not recognized, etc. I am also getting the data error <cyclic redundancy check> message.
Should I get a repair disk? Also, will I lose everything on my computer? I will say more later, and good luck! And thanks for trying!
Ok. First off, I have a Acer Aspire 5050-3785 Home Premium. I ordered it off of ebay, which I guess means it was refurbished or what have you. I had a couple of problems at first, but then long story short, for the last 5 months or so, everything was fine.
I installed Norton Antivirus on it a few months ago and there were no problems until yesterday when I installed the Norton 2.0 version or most updated version. Last night it froze on me. The first time, since there was nothing else I could think of to do, I held down the power switch to turn the thing off so it could restart. I had JUST finished doing my taxes and had JUST efiled them, so that's safe anyway, lol. It started up fine, I had it start up normally.
I did my usual thing on the computer, checked e-mails, surfed, etc. I had a few tabs up. Maybe I was taxing the RAM, I dunno, but it froze yet again. So I did my usual fix-it routine, and that's when the problem started. You know the rule, If it freezes up one you once, shame on you. If it freezes up on you again, shame on you twice, and now it will crash until further notice.
What would continue to happen until this morning when I took a different approach, was it would go to the screen that said Windows Recovery Error. It listed the ways I could start the computer back up, I tried start up normal, no dice, what it would do is proceed like it normally would, then flash a blue screen for like a millisecond, then shut off. I tried safe mode, same thing. I basically tried all the options I had multiple times, no dice.
This morning what I did was at the Acer page when asked if I wanted to press F2 to go to the Pheonix BIOS page, I did. Luckily there is another computer in the house, so I searched the internet for answers. I came upon this site, and among all the others, this one seemed most appealing because more people on here seem to have at least similar problems. Plus there is a Guru, and that sold me. Anyway, I rearranged the boot sequence to starting with the CD, based on my findings on the net. The only CD I have is one called the Windows Anytime Upgrade.
It was the only disk I that had come with the laptop, and I needed it when I first started out using the laptop. So after popping the disk in and changing the boot sequence, and feeling very proud of myself for getting this far, I was greeted with a blank screen. I popped out the disk and popped it in again, and then the Recovery thing started up, and I felt proud of myself again. I tried everything, long story short.
I tried the manual bit based on instructions provided by the Guru and others on this site, let me remind you there is no XP on here, just 100% Vista. I could not find "bootsect.exe". No matter what I did, all I recieved was a message like 'bootsect.exe' is not recognized, etc. I am also getting the data error <cyclic redundancy check> message.
Should I get a repair disk? Also, will I lose everything on my computer? I will say more later, and good luck! And thanks for trying!