Hi everyone,
am looking for some advice for our laptop that randomly went kaput, the laptop in question is:
HP Pavillion dv9000
Intel Core2 CPU T5500
1660MHz Processor
1024MB Total Mem
Bios v. F.02
Everything was working fine yesterday and the computer was shut down correctly. When I went to start Windows today, the following error occurred:
The windows logo appeared with the rolling timer and then it stopped and it said Windows had not shut down properly and I had a few options to try and load up windows in safe mode, or last known settings etc. I've tried all options but they all arrive at the BSOD with the error, "unmountable boot volume".
I then tried the following:
I've checked all the error messages through Google to see if there is anything else I should be trying and they all pretty much say to try what I've done, so I'm now stuck!
Can anyone provide any further info on what the actual cause of the problem is (I may be able to take it back to the shop and get it changed/refund etc.)?
And can anyone help to try and get the original installation of XP working again, or is the HD dead?!
Thanks in advance!
Tony
am looking for some advice for our laptop that randomly went kaput, the laptop in question is:
HP Pavillion dv9000
Intel Core2 CPU T5500
1660MHz Processor
1024MB Total Mem
Bios v. F.02
Everything was working fine yesterday and the computer was shut down correctly. When I went to start Windows today, the following error occurred:
The windows logo appeared with the rolling timer and then it stopped and it said Windows had not shut down properly and I had a few options to try and load up windows in safe mode, or last known settings etc. I've tried all options but they all arrive at the BSOD with the error, "unmountable boot volume".
I then tried the following:
- Went through to recovery mode using a Win XP Pro installation CD
- Tried chkdsk, error message: "The volume appears to contain one or more unrecoverable problems."
- Tried fixboot, error message: "Fixboot cannot find the system drive, or the drive specified is not valid."
- Tried fixmbr, nothing happens and just returns to C: prompt.
- Tried bootcfg /scan, error message: "Failed to successfully scan disks for Windows installation. This error may be caused by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors."
- Tried running a Primary HD Self Test through Bios, error message: " #1- 07 Fail"
I've checked all the error messages through Google to see if there is anything else I should be trying and they all pretty much say to try what I've done, so I'm now stuck!
Can anyone provide any further info on what the actual cause of the problem is (I may be able to take it back to the shop and get it changed/refund etc.)?
And can anyone help to try and get the original installation of XP working again, or is the HD dead?!
Thanks in advance!
Tony