Missing bootmgr

I recently purchased business windows recovery software from Neo smart. I followed directions supplied but when I extracted the software and built my recovery USB and booted from the USB I got bootmgr missing. Did I do something wrong or did I were 30 dollars?

Mak 2.0

Staff member
You were not supposed to extract the ISO file. You burn it as is to get a bootable CD. If you want you can create a bootable USB using special tools.