My laptop won't get to windows anymore and cd rom not working...

Hi, i had some problems with my CD ROM not running so i went to this link as it saved me once before:
After following the instructions, now windows won't come on and CD ROM still won't run, but i'm instructed to insert re-installation CD. The Rom wont open n when i force open it, it still won't spin. I called dell but they are charging so much money and might not even be able to fix it bcus they did the same thing to my desktop but this same link helped me that's why i decided to give it a try again but i guess it didn't work this time around so pls help me since i know u can save me from this trouble i find myself email is (removed for your own safety - MOD) in case u want to email me. Thanks.
Last edited by a moderator: