Need help fixing bootloader

#1
Long story short. Something bombed out with my computer while I was using it yesterday and I'm now no longer able to start it. I've tried using Startup Repair 3 times with no joy. So I'm going through the process of repairing. I'm at the command 'del C:\boot\bcd, and I'm getting the message "The request could not be performed because of an I/O device error". Please help! I'm desperate to get this computer up and running again, I have multiple important files on it.
 

Terry60

Knows where his towel is.
Staff member
#2
Best course of action before you attempt any more repairs which could compromise your user files, is to rescue them to external storage before going any further.
Read this guide and post back for more help if you still need it, when your data is safe.