I work at a place where we fix computers. That's not to say I'm A+, but I'm a quote-unquote technician. I had a customer bring a computer in, complaining that there is something up with his networking. It's a Dell, dual core, 4 gigs of RAM if i recall, running Vista. He said he had installed a wireless card in it, and it was working perfectly, but that his kid is always messing around with the computer and somehow effed it up. Well, I can't figure this bloody thing out. The wireless will connect to the network, but Windows tells me it's not connected. IE won't display webpages, and neither will other browsers (I have tried Opera and Firefox). Now up to this point, it seems like a simple problem. But I open up command prompt, and I can successfully ping our router, as well as any webpage (google, msn, etc) without any packet loss. So the Internet is working. I've tried the wired connection, and had the same problem. I've disabled the wired connection, reinstalled the wireless card, updated wireless drivers, and tried several different browsers. No matter what I do, I have the same problem - Windows says it's not connected, but I am connected to the network, and I can ping any website with command prompt. What the hell is going on, and how do I fix it (short of a format/recover)? Thanks in advance.