I reckon I'm a rank newbie compared to many of the postings I have browsed.
My daughter's laptop is a Sony VGN-NS20E and her HD graunchingly stopped before she/we could extract useful data. She did not do a backup or make a recovery disk like she should have done (tut, tut, I hear you say!) so she has a new clean HD now, a Microsoft label with her authorization code, and a father (me!) running Windows XP but with little useful software or knowledge to do much more.
Can I download some sort of recovery program which I can then burn to CD to reinstate her Vista Home Premium? I'm clearly out of my depth and would be grateful for someone to point me in the right direction.
My daughter's laptop is a Sony VGN-NS20E and her HD graunchingly stopped before she/we could extract useful data. She did not do a backup or make a recovery disk like she should have done (tut, tut, I hear you say!) so she has a new clean HD now, a Microsoft label with her authorization code, and a father (me!) running Windows XP but with little useful software or knowledge to do much more.
Can I download some sort of recovery program which I can then burn to CD to reinstate her Vista Home Premium? I'm clearly out of my depth and would be grateful for someone to point me in the right direction.