OEMKEY not working

#1
I have a win8 laptop and a win 8.1 notebook. The OEMKEY reveal tool worked on them both but neither one has a product key sticker. I have 2 win 7 machines, both have product key stickers. The sticker on the win7 laptop has 2 characters which are illegible. WEhen using the OEMKEY reveal tool I get a message "Unable to open MSDM table". How can I get the product key for the laptop with the illegible sticker? Refering to the manufacturer may be a no go as it is a Gateway, (who are they and are they still around). Any advice would be appreciated, thanks.
 

mqudsi

Mostly Harmless
Staff member
#2
The message "Unable to open MSDM table" means that this computer or laptop does not have a key embedded in the BIOS/firmware by the manufacturer.
(Gateway is still around and making PCs!?)
 
#3
The message "Unable to open MSDM table" means that this computer or laptop does not have a key embedded in the BIOS/firmware by the manufacturer.
(Gateway is still around and making PCs!?)
Thank you, I have found that Acer is now marketing Gateway products. I have approached them for an answer.
 

mqudsi

Mostly Harmless
Staff member
#4
I can tell you that it *is* technically possible and within your rights to obtain a replacement product key from some combination of your OEM and Microsoft if you can provide proof that you have a worn-out product key label (it's their fault they produce them so shoddily!). However, I can only wish you the best of luck: most level 1 technicians will not have any clue what you're talking about and will not be able to help you unless you can get the case elevated.

Best of luck!