Printing in Black Only

#1
Windows 7 / HP ENVY 5530 / WordPerfect 12:

Have tried every preference setting I can locate, but cannot limit printing to black-only / greyscale; even if the following steps are taken, it still prints with color.

- In Devices & Printers / Printing Preferences / Paper Quality / Advanced / Document Options / Print in Greyscale is set to Black Ink Only
- This is the only location I can find that offers an option to select such
- My previous HP printer had the option at an initial stage, not requiring navigating through all of the steps the 5530 requires.

Any assistance? Appreciated.
 

Ex_Brit

Super Moderator
Staff member
#2
This isn't really a good spot to ask questions like this. HP support or a group devoted to HP printers might be more useful to you.