Hello -
I have an Inspiron 1521 and today upgraded it from Home Basic to Home Premium (had to do a "clean" install, though my old files seem to have been saved in a Windows.old folder). Now I'm trying to connect to my router wirelessly, however my laptop can't find any networks when I search (using wired connection now; usually my network and a few others appear). When I performed a diagnostics test I read "The wireless network adapter on this computer cannot connect to a wireless network" and two options pop up:
1) Click for information on troubleshooting network adapter problems (not helpful)
2) The network adapter "Broadcom 802.11n" is experiencing driver or hardware related issues
In Device Manager for the Broadcom network adapter there is a little caution symbol and under Device Status it says: "This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available (no response)." I tried uninstall/reinstalling the driver, however it failed to reinstall and it was supposedly up to date.
So I'm not really sure what happened. I'm not very gifted at working with computers so I may have overlooked something simple. Any ideas on what I can do next? I'm somewhat wishing that I could just go back to Basic and erase the upgrade, but I don't understand how upgrading it damaged the adapter.
I appreciate any possible assistance.
I have an Inspiron 1521 and today upgraded it from Home Basic to Home Premium (had to do a "clean" install, though my old files seem to have been saved in a Windows.old folder). Now I'm trying to connect to my router wirelessly, however my laptop can't find any networks when I search (using wired connection now; usually my network and a few others appear). When I performed a diagnostics test I read "The wireless network adapter on this computer cannot connect to a wireless network" and two options pop up:
1) Click for information on troubleshooting network adapter problems (not helpful)
2) The network adapter "Broadcom 802.11n" is experiencing driver or hardware related issues
In Device Manager for the Broadcom network adapter there is a little caution symbol and under Device Status it says: "This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available (no response)." I tried uninstall/reinstalling the driver, however it failed to reinstall and it was supposedly up to date.
So I'm not really sure what happened. I'm not very gifted at working with computers so I may have overlooked something simple. Any ideas on what I can do next? I'm somewhat wishing that I could just go back to Basic and erase the upgrade, but I don't understand how upgrading it damaged the adapter.
I appreciate any possible assistance.