Problems registering

Discussion in 'BugCentral' started by sevenymedia, Aug 14, 2013.

  1. sevenymedia

    sevenymedia New Member

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    I'm trying to register the license I just bought through EasyBCD, but it gives me an error that I'm not connected to the internet.

    Using Fiddler I see the program tries connecting to /Store/api.php, but receives a 403 from your server.

    How can I solve this?
     
  2. mqudsi

    mqudsi Mostly Harmless Staff Member

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    Hi there,

    Thanks for the precise bug report, a rewrite rule on the server was misbehaving. Try it now?
     
  3. Dano

    Dano New Member

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    I'm having the same issue myself. I have tried repeatedly to enter my e-mail address or the license key and I get an error message each time.

    "Error encountered obtaining license from remote server"

    The system is connected to the internet.
     
  4. mqudsi

    mqudsi Mostly Harmless Staff Member

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    Hi Dano,

    Is this EasyBCD 2.2 or 2.3?
     
  5. Dano

    Dano New Member

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    It is EasyBCD 2.3.
     
  6. mqudsi

    mqudsi Mostly Harmless Staff Member

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    Dano, the problem has been identified and corrected; though the change will take some time to propagate to the remote server. You are welcome to check periodically, or I can check tomorrow and let you know.
     
  7. mqudsi

    mqudsi Mostly Harmless Staff Member

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    It should be working now. Thank you very much for bringing this matter to our attention, and I'm sorry about the difficulties you had registering the software earlier.

    Enjoy the rest of your weekend!
     
  8. Dano

    Dano New Member

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    Hi Mahmoud,

    Sorry it took so long to respond. The fix worked and I have registered the product successfully.

    Thanks!
     
  9. mqudsi

    mqudsi Mostly Harmless Staff Member

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    No problem. Glad it worked!
     
  10. Nelson Broat

    Nelson Broat New Member

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    I'm having the same problem. I just made the purchase of two items Easy BCD 2.3 and I Reboot
     

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