question about failing vista

#1
i recently bught a desktop HP computer. running vista 32bit. home. while installing some updates one night it prompted me to restart my computer for the updates. i did so. as i did it froze. not thinking too much of this i simply hit restart. shut down my computer to reboot. upon loading it simply would not load past the windows logo. I tried a few more times to no effect. So i diecided to run the built in system restore. usually its done by hitting f12 or whatever. it would load windows files then head to a big blue screen with nothing on it. okay i tried again.

It got toa screen saying hit continue to restore your computer to factory settings. unbfortunatly my mouse decided to freeze. a few more times and the mouse would simply freeze if i got to this screen.

Nothing has worked. as far as the built in restores. now i have resotre discs from my new computer. its running the same vista as my old on. can i use these discs or im a screwed? and is there anyway to fix this issue?

will provide more details if needed
 

Mak 2.0

Mod...WAFFLES!?!?
Staff member
#2
If the versions are all the same. Vista Basic with the Basic DVD you should be able to reinstall Vista easily.
 

Terry60

Knows where his towel is.
Staff member
#3
Just remember to quote the serial number from the proper system. That's the only difference. The DVDs are identical (all software from basic to ultimate is there - just the serial tells the installer which to use)