Hello everyone, and thanks for reading and trying to help..
Last week I bought a Toshiba Satellite A350 (Intel Core 2 Duo, 4 gb RAM, 64-bit) with Windows Vista Home Premium, and everything worked fine until yesterday, when it froze completely. I rebooted and got a 0xc000021 error, refering to the file winload.exe, which didn't allow me to access Vista. It told me to repair the system with the Vista installation disk, which Toshiba obviously did not give me.
I then found your website, and followed your instructions to solve the problem with the Vista Recovery Disk. I downloaded it, burnt it and tried it on my laptop, but it didn't work. I get the message to press enter to go boot from the CD/DVD drive, then Windows loads the files normally, and then I get to the screen where there is a green loading bar. After that, just a black screen with the cursor.
I checked whether the CD was the problem, trying it on another computer, and I got to the installation screen, so the CD is fine. I also tried booting from a USB drive, but I got another error message.
I tried loading Ubuntu LiveCD and Knoppix, and none of them worked.
Any ideas?
Thanks a lot!
Last week I bought a Toshiba Satellite A350 (Intel Core 2 Duo, 4 gb RAM, 64-bit) with Windows Vista Home Premium, and everything worked fine until yesterday, when it froze completely. I rebooted and got a 0xc000021 error, refering to the file winload.exe, which didn't allow me to access Vista. It told me to repair the system with the Vista installation disk, which Toshiba obviously did not give me.
I then found your website, and followed your instructions to solve the problem with the Vista Recovery Disk. I downloaded it, burnt it and tried it on my laptop, but it didn't work. I get the message to press enter to go boot from the CD/DVD drive, then Windows loads the files normally, and then I get to the screen where there is a green loading bar. After that, just a black screen with the cursor.
I checked whether the CD was the problem, trying it on another computer, and I got to the installation screen, so the CD is fine. I also tried booting from a USB drive, but I got another error message.
I tried loading Ubuntu LiveCD and Knoppix, and none of them worked.
Any ideas?
Thanks a lot!