AJ&NiteOwls
Member
I know this one's waiting for me tomorrow morning so I thought I'd get a bit of a head start...
I had just fixed a friends notebook (Acer 54??) which had a corrupted NTOSKRNL. I ran the (downloaded from this site) Recovery Disk and booted from CD. I went into Repair a couple of times and eventualy it sorted things out (2 re-boots).
Gave the machine back to my friend and didn't think to check the original problem (think it was corrupting files on downloading MS updates) - sure enough it tried to download them again I think and it went back to the original problem.
I tried to fix over phone (silly me!!!) and asked them to put their Recovery DVD into the drive and re-boot. Re-booted and then was surprised at the questions that were coming up, but proceeded along thinking we would get to the Repair option even though it was indicating it was trying to restore the machine I thought it would get to a big "all data will be erased if you proceed!" but none came - and then it flicked up the process time required to complete - and began working on the disk (no huge problem so far). But I didn't realise they had put the wrong Recovery Disk in the Acer (was for an Acer 5315). It certainly didn't come up with the Repair option.
Next thing I new it had started the Restore process. Once I realised I got him to power off the Notebook - thinking this might not be the smartest course of action - but putting the wrong Recovery Disk on was sure to cause major grief.....
Any thoughts on what I need to check on to determine how to fix this problem? If I'm lucky the disk partitions will not have been altered and it might have just started laying down operating system files (I'll assume it begins copying sector-by-sector).
By the way it turns out they do not have a Recovery DVD for this machine, no backups (no vital data anyway) and this machine does not have a Recovery Partition either - as far as I know because I couldn't find one when I fixed the machine the first time.
AJ
I had just fixed a friends notebook (Acer 54??) which had a corrupted NTOSKRNL. I ran the (downloaded from this site) Recovery Disk and booted from CD. I went into Repair a couple of times and eventualy it sorted things out (2 re-boots).
Gave the machine back to my friend and didn't think to check the original problem (think it was corrupting files on downloading MS updates) - sure enough it tried to download them again I think and it went back to the original problem.
I tried to fix over phone (silly me!!!) and asked them to put their Recovery DVD into the drive and re-boot. Re-booted and then was surprised at the questions that were coming up, but proceeded along thinking we would get to the Repair option even though it was indicating it was trying to restore the machine I thought it would get to a big "all data will be erased if you proceed!" but none came - and then it flicked up the process time required to complete - and began working on the disk (no huge problem so far). But I didn't realise they had put the wrong Recovery Disk in the Acer (was for an Acer 5315). It certainly didn't come up with the Repair option.
Next thing I new it had started the Restore process. Once I realised I got him to power off the Notebook - thinking this might not be the smartest course of action - but putting the wrong Recovery Disk on was sure to cause major grief.....
Any thoughts on what I need to check on to determine how to fix this problem? If I'm lucky the disk partitions will not have been altered and it might have just started laying down operating system files (I'll assume it begins copying sector-by-sector).
By the way it turns out they do not have a Recovery DVD for this machine, no backups (no vital data anyway) and this machine does not have a Recovery Partition either - as far as I know because I couldn't find one when I fixed the machine the first time.
AJ
Last edited: