Got a vista premium computer thats acting up, my father tried shutting off his antivirus through msconfig because of a password issue, rebooted and now hes getting a black screen after the windows splash screen. So I thought maybe the registry corrupted. We rebooted with the built in Vista recovery cd maker, 1st cd in, and it takes him into system restore, tried five system restore points, each resulted in an error. Something being corrupt basically.
We tried changing everything back in the msconfig. Didnt make a difference. Wont boot.
From safe mode, Went into command prompt, did a "help" and tried bcdedit, but everything we tried wasnt an internal or external command. In other words it wasnt there.
There wasnt a fixboot or fixmbr choice for him in that help list. I can navigate the C:\ drive where his windows is installed (See all the folders). He does have a D:\Recovery partition made by Vista.
He doesnt have a copy of the vista recovery cd you guys provide to try yet. Nor a full recovery cd with an image to put it back to factory install. Is this most likely a registry issue ? I have to send him your recovery cd in the mail. But just wanted to see if the problem could be narrowed to a certain place in the boot process.
Thanks for your help again
We tried changing everything back in the msconfig. Didnt make a difference. Wont boot.
From safe mode, Went into command prompt, did a "help" and tried bcdedit, but everything we tried wasnt an internal or external command. In other words it wasnt there.
There wasnt a fixboot or fixmbr choice for him in that help list. I can navigate the C:\ drive where his windows is installed (See all the folders). He does have a D:\Recovery partition made by Vista.
He doesnt have a copy of the vista recovery cd you guys provide to try yet. Nor a full recovery cd with an image to put it back to factory install. Is this most likely a registry issue ? I have to send him your recovery cd in the mail. But just wanted to see if the problem could be narrowed to a certain place in the boot process.
Thanks for your help again
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