I created a recovery disk following the instructions on the NeoSmart Files webpage. I then changed my BIOS settings to boot from my CD drive first. When I restart my computer (HP Desktop) I am asked to "push any key to boot from CD/DVD" which I immediately do. It says "Loading Windows Files" then proceeds to a loading bar that says Microsoft Corporation under it like it does when starting up normally (right before it goes to the user accounts where you put in password to finish start up). After that loading page the screen goes black and doesn't do anything. From there I just have to turn off the computer using the power button on the CPU. No keys work or anything. Any help or suggestions? Thanks!