i am trying to help out my sister.. she has vista on a dell laptop..today she turned on her puter and she said something scanned for spyware for over an hour..then she tried to go online and she keeps getting an error message, windows failed to restart..to use the repair.. then after 20 seconds she gets the same message..i had her try her dvd to boot up with but it won't play it.. i've had her try in safe mode and last good configuration and the repair..and she just gets that same message over and over.. any idea's would be appreciated,, she is a screammin' mimmy !