Vista/Windows Help & Support Buttons AWOL

[Ex_Brit]

It's been doing this for a while and I've only just got around to picking you guys' brains.
What would cause it? Nearly all H & S pages are like this.

 

[Mak 2.0]

The Icons look like they went missing have to rebuild the icon cache from the looks of it.

 

[Ex_Brit]

It's the only place where the icons act up like that. So what do I have to do? Remember this is Vista.

 

[mqudsi]

If you right click the image, do you get a properties option?

 

[Nighthawk]

It looks like your associations for image file types such as PNG may have been changed. Go to Help and Support in Vista - Vista Forums and download the "Fix Help.reg" file and merge it to your registry. See if this helps.

 

[mqudsi]

Hmm, Peter, can you see the other images a little bit down on that page?

The missing image in your screenshot is an arrow, but a bit lower there are real images, as you can see here:

It's a HTML document, this is the source for the part in question:

<div class="procedure"><span class="expandCollapse" id="title_EFDIGHJECO_28"><h3 class="title_procedure"><a class="expandCollapse" href="mshelp://"><img id="icon_expandCollapse_EFDIGHJECO_28" src="mshelp://Help/?id=Microsoft.Windows.Resources.CollapseArrow" alt="Show content">

 

[Ex_Brit]

CG. Your post seems to have broken the Post Reply as all I get is a blank page so am having to use the quick reply.
(Also not getting email notifications again- that's another story).

Anyway it was my .png's that were broken, and I found a quick cure here: http://www.vistaheads.com/forums/microsoft-public-windows-vista-performance-maintenance/154888-all-my-vista-help-files-missing-graphics.html
(png.reg down the page a bit)
It worked a treat.

I found it just before I read your post Kristan.

Thanks for the help.

 

[mqudsi]

Well, glad it's working now...

I just got a notification email for a private message half a minute ago....

 

[Ex_Brit]

Yes it is...thanks very much.

That enormous post of yours really throws my browser out of whack...LOL I'm not used to having to use the horizontal scroll.

 

[mqudsi]

Hmm.... Just checked, it does mess things up pretty bad in IE!
(Opera and FF show it just fine)

/me checks if there's anything I can do to fix that behavior

 

[Ex_Brit]

You are right. Firefox renders it nice and central on my screen. Something tells me that IE7 is still an ongoing project despite being "final".
:lup:

Addendum:

By the way, this all came about because I want to install a fax modem so I can use Vista's Fax & Scan.

(My regular internet connection is high speed cable).

I hardly ever used H & S so never really bothered about the problem before.