rockandrollmachine
Member
I have a new Toshiba Satellite Pro L550-13M running Windows 7 and I fired it up this morning and it said Windows could not start and went into startup repair.
The last thing I did with it was last night, when I ran RegistryBooster2 and it cleaned up the registry. I've used this utility loads of times with this and previous noteboks and it's been fine. I guess it's caused the problem though. It backs up the registry, but I can't restore that because I can't boot up!
So, after rebooting a few times, it eventually said "Windows cannot repair this computer automatically". If I view the diagnostic and repair details, the log lists all these tests, but says they have completed successfully. I'm on repair attempt 38. During one of them, startup repair said it was fixing a registry problem.
If I try to view the advanced options for system recovery, and select a UK keyboard, I get this message:
"You must log in to access System Recovery Options"
and my only option is to click an OK button to restart.
So, I'm stuck.
I got a Windows 7 recover CD and running startup repair on that comes up with no errors!
However, because the notebook is so new, I haven't created any restore points or recovery disks (didn't have any blank DVDs at the time).
The notebook has a HDD recovery partition, but I can't run the recovery disk to access that option because of the "you must log in" thing above.
I'm stuck!!!!! Anyone out there with any ideas?
Addendum:
Can't boot in safe mode. Last known good configuration doesn't work. All roads lead to startup repair.
Attempt 38 has this in the startup repair log:
Root cause found:
----------------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
----------------------------------
I can use the Windows 7 recovery CD to get a command prompt and view C: and D: (where the HD recovery files are), but I don't know what to do from there.
The CD isn't for a Toshiba, so it doesn't list HD recovery as an option. I can only use it to run startup repair (which reports no problems) or get a command prompt.
The last thing I did with it was last night, when I ran RegistryBooster2 and it cleaned up the registry. I've used this utility loads of times with this and previous noteboks and it's been fine. I guess it's caused the problem though. It backs up the registry, but I can't restore that because I can't boot up!
So, after rebooting a few times, it eventually said "Windows cannot repair this computer automatically". If I view the diagnostic and repair details, the log lists all these tests, but says they have completed successfully. I'm on repair attempt 38. During one of them, startup repair said it was fixing a registry problem.
If I try to view the advanced options for system recovery, and select a UK keyboard, I get this message:
"You must log in to access System Recovery Options"
and my only option is to click an OK button to restart.
So, I'm stuck.
I got a Windows 7 recover CD and running startup repair on that comes up with no errors!
However, because the notebook is so new, I haven't created any restore points or recovery disks (didn't have any blank DVDs at the time).
The notebook has a HDD recovery partition, but I can't run the recovery disk to access that option because of the "you must log in" thing above.
I'm stuck!!!!! Anyone out there with any ideas?
Addendum:
Can't boot in safe mode. Last known good configuration doesn't work. All roads lead to startup repair.
Attempt 38 has this in the startup repair log:
Root cause found:
----------------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
----------------------------------
I can use the Windows 7 recovery CD to get a command prompt and view C: and D: (where the HD recovery files are), but I don't know what to do from there.
The CD isn't for a Toshiba, so it doesn't list HD recovery as an option. I can only use it to run startup repair (which reports no problems) or get a command prompt.
Last edited: