Windows not loading & boot config error

#1
Current status of my laptop: Will not run windows and shows the following error

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1) Insert your windows installation disc and restart
2) Choose your language
3) Click repair your computer

File: \Boot\BCD
Status: 0xc000000f
Info: An error occurred while attempting to read the boot configuration

I have a AsusG71 notebook running Windows 7 Ultimate 64bit.


Some history:

This all started when I plugged in an HDMI cable into my computer to project my screen onto my TV. This was the first time I used my HDMI port so I wasn't expecting anything. When I plugged it in, the image appeared on my TV, but my computer started getting very slow and pretty much froze. I hard rebooted and after that Windows hung on the loading screen (where the logo appears). I was unable to boot to safe mode (at least within a minute or so). After a second reboot, my computer recommended me go to recovery tools, where I tried a repair, which didn't work. I then ran a Chkdsk /r, which took a good 30 hours. After the Chkdsk ran, I restarted the computer bringing me to my current predicament - Windows Boot Manager.


System Recovery:

Since it instructed me to boot from my DVD, I did so and tried the repair features.
After loading it immediately gives me several messages stating: ""The file or directory C:\Boot is corrupt and unreadable. Please run Chkdsk utility."

Startup Repair returns "Startup Repair cannot repair this computer automatically"

The detailed report gives me something like:
Problem Event Name: startupRepairOffline
Signature 01: 6.1.7600.16385
Signature 02: "
Signature 03: unknown
Signature 04: -1
Signature 05: External Media
Signature 06: 1
Signature 07: NoOsInstalled
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional Chkdsks do not work due to the volume being write protected.

Running Bootrec /fixmbr and /fixboot are successful, but /rebuildbcd returns that "The file or directory is corrupted and unreadable. It successfully scans the windows installation at C:\Windows thought.

Attempting a sfc /scannow returns that "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again". However, this is always the case, regardless if I actually am repairing anything or not.



Can any think of what is the problem. All I wanted to do was watch some TV and now I'm faced with growing computer problems - yuck @_@.
 

JustinW

Super Moderator
Staff member
#2
Wow, those HDMI ports are dangerous :smile:

But seriously, I don't think thats the case. It has to be a recent video driver update, or the hard disk is just going bad.

Try system restore from the recovery options menu and put it back a week or two.

If thats not working a re-install might be needed. Since we don't know the state of the hard disk you'll want to go ahead and backup your data with Ubuntu following these instructions.
 
#3
System restore doesn't seem to work. I'll give the ubuntu a shot.

But here is some additional information. When running startup repair:

Session details:
System Disk = \Device\Harddisk0
Windows directory =
AutoChk Run = 0
Number of root causes = 1

Tests:
Check for updates, successful
System disk test, successful
Disk failure diagnosis, successful
Disk metadata test, successful
Target OS test, successful

Root cause found: No OS files on disk
Repair action: partition table repair
Result: Failed. Error code = 0x570
 

Terry60

Knows where his towel is.
Staff member
#4
DId you point the chkdsk at the HDD partition ?
If you don't put in the correct drive letter, it'll default to trying to check the DVD itself, hence the write protection problem.