Windows Vista problems.

The recovery program loads fine from the disc but as soon as the "Choose your recovery option screen" pops up I can't interact with it at all... Its like it has frozen. Keys do nothing, touchpad does nothing, my mouse does nothing. I've restarted it 3 times now and I'm not going to bother again.

Mak 2.0

Staff member
Technical Support

If you're having problems downloading your recovery CD, the following links should prove helpful:

Repairing the Bootloader: A guide to booting into and using the Windows repair CDs, with instructions on how to repair many problems.
Free Download Manager: Use this if you're experiencing problems with incomplete downloads, download timeouts, or download corruption.
Guide to burning CDs: Follow the instructions here to convert the ISO image you download from here into a bootable CD that can be used to repair your PC.
If you're still having problems downloading, burning, or booting, you should send an email to

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