:xI need help with an HP Pavillion laptop that has stopped working due to a video driver problem. The display started to show the signs shortly after several errors indicating that vista had just recovered from a video driver problem. The system slowly started to deteriorate by showing small lines on the display and a fading effect that ultimately resulted in a system that will not boot. Even if were to boot, we cannot see the display in order to make selections. Before reaching the current final stage, I did make attempts to repair the system in safe mode and even rolled it back to a last known good config. I also attempted the F-8 and F-11 functions short of a complete restoration of the system to its original factory state.
Microsoft help was not able to help and asked if I could get my hands on a vista disc before we went any further. I advised them that I had also tried a Barts recovery disc and that did not work; I also used the following software applications with negative effects, Puppy Linux, UBCD4WIN and Vista Recovery Disc ISO from this site. Part of the problem is that even if the discs do work, I cannot see the display in order to make selections. Can anyone help with this issue.
Thanks
Microsoft help was not able to help and asked if I could get my hands on a vista disc before we went any further. I advised them that I had also tried a Barts recovery disc and that did not work; I also used the following software applications with negative effects, Puppy Linux, UBCD4WIN and Vista Recovery Disc ISO from this site. Part of the problem is that even if the discs do work, I cannot see the display in order to make selections. Can anyone help with this issue.
Thanks