CD/DVD Player

#1
Hi,
I'm having problems with my LG cd/dvd player/burner. It won't burn or play anything, I installed a new one and have the same problem. I'm wondering if my dual boot xp/vista is causing the problem. VLC and Windows media player state no device detected.
Thanks.
 

mqudsi

Mostly Harmless
Staff member
#2
Hi mc,

Don't think that's something that can be affected by a dual-boot, have you tried updating your BIOS?
 
#3
Not sure how to update BIOS, never done that before. I have checked the device manager and everything seems ok if that matters. I'm lerning as I go, thanks for the help.
 

mqudsi

Mostly Harmless
Staff member
#4
Well, you go to your PC manufacturers website and check out their driver downloads. There should be an entry for the BIOS there.
 

mqudsi

Mostly Harmless
Staff member
#6
If you enter your BIOS setup, can you see the LG writer there?
 
#7
I called MDG Canada for support and was sent a patch that didn't work. Then was told it was microsoft problem and I need to reinstall vista. Not sure how to do that when my cd/dvd player won't work, thanks for the help.
 

mqudsi

Mostly Harmless
Staff member
#8
Before you can know for sure if it's an MS problem, when you go into your BIOS, is the DVD writer listed in the list of installed drives?
 
#9
Hi,
Thanks for the help. I was able to enter Phoenix Award BIOS CMOS Setup Utility. I checked all the sections carefully and didn't notice anything regarding my dvd writer.
 

mqudsi

Mostly Harmless
Staff member
#10
OK, if you checked that section that had a list of your hard drives, and didn't see a listing for your DVD writer, it's not a Windows-related problem.

  • Check the power:
    Press the eject button, if it works then power isn't the problem.
  • The the connection:
    Try another IDE cable (or attaching it to the same IDE cable as your hard drive) and see if it takes care of it.
  • Check the jumpers:
    If it's alone on the IDE cable, make sure the jumper in the back of the drive is set as master. If it's w/ something else, make sure to set it to either slave or master accordingly.
 
#14
no CD/DVD drive after NERO 7 installation

On the other thread I'm posting my huge problem about my presario laptop that cannot perform system recovery.

While for my other laptop which is a Pavilion tx1000 series, I have problems with my CD/DVD drive. (OS: Vista Premium)

The CD/DVD drive suddenly did not appear after installing Nero 7. I checked the Device Manager, and there's no category for CD/DVD drive. Then there's an exclamation mark on Network Adapters - Microsoft 6to4 adapter #10.

I already updated my BIOS and for the adapter that has exclamation mark, I updated the driver already but still there's the mark. I don't know if these are TWO separate problems or they're related to each other.

Usually, my CD/DVD drive appears when there is a USB icon on the taskbar. And now, it is not appearing and it will only appear when you attach a memory/flash drive. It usually detects my CD drive when I start my laptop BUT now there's no DRIVE E:\ listed on MY COMPUTER. I detached and re-attached my CD drive but still nothing happened, still not accessible.

Anyone can help me? VISTA is torturing me!!! V-I-S-T-A = Virus Installed Switch To Apple. :x
 

mqudsi

Mostly Harmless
Staff member
#15
Do you have any system restore points you can use to restore your PC to a time when it was working?
 
#16
There's no system restore points created....so, i don't know else what to do....

This is the only laptop I can use so I can fix my other laptop which really in a bad condition right now.

I already tried/checked the regedit if there's upper/lowerfilter, but nothing is listed. I read that it's a conflict from a burner installed. This is not applicable on my case.
 

mqudsi

Mostly Harmless
Staff member
#17
Have you uninstalled Nero 7?
 
#18
Yes, I've uninstalled it already. But the folder of Nero is still in the Program Files.
Also there's another Nero installed in the Uninstall a Program, but if you try to uninstall it, this error will appear: This action is valid only for products that are currently installed.

The folder in the Program Files cannot be deleted as well. It displays a loop of question asking for permission to delete, but it did not delete anything. The only thing you could do is, to click CANCEL.
 
Last edited:

mqudsi

Mostly Harmless
Staff member
#19
Try reinstalling it then.