CD/DVD Player

[mqudsi]

I experienced this problem about a year ago with Windows Vista, and none of the workarounds published on the 'net for Windows XP (UpperFilter/LowerFilter, etc.) would work.... in the end I had to format.

Perhaps someone else has a less-crippling suggestion, but I personally don't have any other thoughts.

 

[Ex_Brit]

Nero 7 is problematical in Vista despite Nero's own claims to the contrary. I found that only the very latest version of 7 was compatible and even then it acted up frequently.
There are articles all over the internet about it and you are best advised to go for Nero 8 (which I can guarantee works in Vista as I use it) or something completely different.
Here's one article: http://apcmag.com/how_to_install_nero_7_on_vista.htm

However, you should also be approaching Nero Support http://www.nero.com/enu/index.html


Addendum:


Uninstall Nero 7 and go for something more up to date. Nero's "Cleantool" will help with removing leftover traces after you've done the regular uninstall: http://www.nero.com/enu/downloads-cleantools.html
(Make sure you use the right one).

 

[sircheel]

i downloaded the nero cleantool and followed the steps, but the cleantool cannot clean the folder...

 

[Ex_Brit]

The Nero 7 clean tool didn't work? Did you try running it again?

There is another method which is a bit more involved:
check here: http://redchaos.wordpress.com/2007/07/24/how-to-remove-nero-7-premium-from-vista/

It shows how to get rid of something by reinstalling it. Go only as far as uninstalling it.

 

[Mak 2.0]

Hello,

Can also try Revo Uninstaller. It will not only remove Nero but the Registry entries that go with it.

http://www.revouninstaller.com/revo_uninstaller_free_download.html

Cheers,
Mak