Download did not appear


New Member
All I want to know is why I saved my download onto my computer, then downloaded it, and now when I went to retrieve it to burn, it was no where to be found. I also want to suggest that there should be a help number that u can call or even an e-mail addresses where can contact someone. I don't have time to create accounts and keep checking threads all day.


Mostly Harmless
Staff member
Hello Amanda,

There's all the contact info you need (both phone and email) at High Speed System Recovery Disc Downloads

With regards to your question, it sounds like you chose to run instead of save. Download it again, and make sure to choose save to disk.