America Online. Once the world’s single largest ISP and for many the first step into the glorious world of the internet. Now AOL is just a burden; after refusing to innovate, lower costs, or provide newer services, America Online is feeling the pain. And it hurts.
AO(Hel)l may have been the biggest and the baddest 10 years ago, but today AOL is on the brink of extinction. Just yesterday AOL announced they would no longer charge “it’s existing subscribers for online email and premium instant messaging” to all its broadband users across America. Bit of a shock actually, since we don’t think they even have any “You’ve got Mail” users any more.