SetPoint 4.00 and Vista USBPort.sys BSODs

These driver problems with Windows Vista and various manufacturers just keep going from bad to worse. Whether it’s a graphics card, printer, or mouse; Vista seems to BSOD right, left, and center at the slightest provocation.

If you’re using Windows Vista and you’ve been getting a ton of blank blue screens (more on that later), and you just happen to have a Logitech USB mouse or keyboard with Logitech’s “Vista Compatible” SetPoint 4.00 installed, then that’s most likely to blame.

Not having written drivers ourselves, we can’t honestly and fairly point the finger of blame at any party in particular. It’s very possible that either Microsoft or Logitech is to blame for this, but you never know.

If you know how to analyze BSOD dumps (btw, blank BSODs won’t create kernel memory dumps, make sure you have “small memory dump” selected); you’ll find that the WinDBG (or whatever debugging tool you choose) points its stubby little fingers at USBPort.sys and Win32k.sys – both stock Vista components.

Continue reading