Ever since we expressed our frustration and outrage about what was potentially the most annoying bug in Firefox to date, several big and small websites around the web picked up the cry, and a flurry of activity ensued on the Mozilla Bug Entry for this particular glitch. More than a thousand users contacted us about their experiences with this bug, and soon enough, the media generated enough attention to warrant this bug a second look. It didn’t take long for the bug to be pinned down and a fix found; and here we are today, only a month later, with links to a Firefox build that makes your copy and paste experience complete!
If you missed out on all the hype, there was a bug in all Mozilla products (yes, each and every one) that would sometimes render the copy functions useless. It made submitting that last minute report for university impossible, it made reply to others on Newsgroups and forums with quotes impossible, and perhaps worst of all, it made many men (and women) with healthy heads of hair tear it out by the acre as it drove them insane. No OS was safe, every single version whether for Windows, Macintosh, Linux, or more, was afflicted, and formats were of no avail. To top it all off, it had been bugged continuously be various users for over four years!
It turns out there are two different ‘bugs’ in Firefox;
- The first (and real) bug is that Firefox would *randomly* stop copying, and restarting the program would temporarily help. This bug occurs on all Operating Systems and in all Mozilla products.
- The second issue is not a bug, rather it is caused by malware on your machine, only affects Windows computers, and results in a complete and indiscriminating inablity to copy in Firefox. This is not a Firefox bug, but a symptom of an infected PC.
The first is the difficult one, but it has been fixed, thanks to your relentless barrage of emails to NeoSmart Technologies and me, your diggs on Digg.com, your blog posts, Bugtrac replies, and obsession with getting it fixed. It is now available in Firefox 18.104.22.168, which is due to be released any day now. You can download it in pre-release form from one of the links below.
The second issue regarding the malware is a bit harder to handle. Thanks to Richard Warrender, we have identified the malware as being the “advertmen” spyware infiltration. Removing it is not all that difficult, the problem lies in that this isn’t one of the more popular infiltrations; and fewer antispyware programs pick it up:
Warning: These steps involve modifying the system registry. Neither NeoSmart Technololgies nor the Computer Guru can be held liable for any damage incurred!!
- Important! Close all Firefox, Opera and Internet Explorer windows.
- Run “regedit.exe”
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
- On the right-hand side you should see a String called “AppInit_DLLs” with a value of “pushow*.dll” where * is a random number.
- Right-click on this String and click Delete and then exit regedit.
- Open “C:\windows\system32\”
- In that folder there is a file called “pushow*.dll,” where * is the random number you saw above. Delete all pushow*.dll files.
You’re done! Don’t go to any of the evil sites, and please don’t do download another exe of unknown origin! Remember, prevention is the best cure!
If you would like to discuss this bug/spyware or any other, or ask for support on how to remove it, please use our forums; any support requests below will be deleted.